1. Office of Distance Learning
  2. Support
  3. Contact Us

Contact Us

Instructional Support Team members are available year-round to help faculty with online and hybrid course design and EduTool implementation. Let us know how we can help you.

Email: distancelearning@louisiana.edu
Phone: 337-482-1246

If you are unable to reach someone by phone, leave a message. Our voicemail system will automatically create a service ticket for your call. 

Support Request

For questions or help with University-supported tools, you can submit a support request outlining your needs. 

Instructional Design Consultation

Our team is happy to assist during any stage of the course development process. Set your own appointment for one-on-one consultation with one of our instructional designers. We can help with:

  • Creating engaging assignments, activities and measurable assessments
  • Integrating EduTools (e.g. web conferencing, collaboration tools, video creation, proctoring)
  • Aligning learning objectives and outcomes
  • Improving course navigation and layout
  • Providing learner support resources and policies
  • Humanizing your course
  • Designing accessibility
  • And more

Our instructional designers can provide support in person or by phone, video conference, or email. Please book your appointment at least 24 hours in advance.

Hours of Operation:

Monday - Thursday: 7:30 a.m. - 5 p.m.
Friday: 7:30 a.m. - 12:30 p.m.